Overview
The CHC32015 Certificate III in Community Services can provide you with the basic skills and knowledge required to gain employment as a community services worker that provides a first point of contact and assists individuals in meeting their immediate needs, under direct supervision.
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Your training will have a broad-based focus, with an accent on:
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Responding to clients needs
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Workplace health and safety knowledge
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Mandatory reporting
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Supporting people with mental health barriers
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How to increase the safety of individuals at risk of suicide
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Working with diverse communities
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Graduates of this nationally accredited Certificate III can move into roles where they provide a first point of contact and/or directly assist individuals in meeting their immediate needs.
At this level, people typically work under the direction of others, with both direct and indirect supervision.
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Standard Duration: 2 years (typically 78 weeks)
Job Roles
Occupational titles may include:
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Community Services Workers
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Trainee Case Workers
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Contact Officers
Delivery Mode
Academy Training & Assessment delivers this qualification face to face with qualified trainers who have worked in the health and community services sector.
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Academy Training & Assessment can also offer this course through an auspice arrangement with secondary schools and colleges.
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Teachers deliver this accredited course to secondary school students as part of their VET studies with Academy Training & Assessment responsible for enrolment, registration and certification.
Assessment
Assessment may consist of:
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Knowledge questions for student to answer
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Role plays and practical activities
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Holistic assessment
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Evidence may be:
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Written (using student workbooks or an LMS portal)
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Audio/video recordings
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Direct observation
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Interview
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Documents/work instructions
Entry Requirements
There are no prerequisites for this course.
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All students will engage in a language, literacy, numeracy and digital literacy (LLND) activity to evaluate potential support requirements. This will be emailed to each student and must be completed online prior to receiving the online Enrolment Form link.
Units
The Certificate III in Community Services consists of 12 units:
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5 core units
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7 electives
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Elective units will vary depending on consultation with industry and the topics students will wish to study.
Core Units Include
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
​HLTWHS002 Follow safe work practices for direct client care
HLTWHS006 Manage personal stressors in the work environment
CHCCCS016 Respond to client needs
Fees and Subsidies
This qualification is offered to secondary schools on a fee for service basis via an auspice arrangement.
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There are two fees:
1. Student enrolment, registration and certification
2. VET Materials (the learning and assessment resources, per unit)
Please contact us for current year auspicing fees.